Fisent Technologies Introduces Tabulate Spreadsheet Standardization Capability to its Applied GenAI Process Automation Platform

Newest Fisent BizAI capability automatically extracts and organizes fragmented data into structured formats for seamless automation across business functions and processes

TORONTO (March 17, 2026) – Fisent Technologies, the leader in Applied GenAI Process Automation, enhanced its Fisent BizAI agentic solution with the introduction of Tabulate, a powerful new addition to the company’s suite of Agentic Actions (Classify, Split, Extract, Verify, and Analyze). The Tabulate capability accurately extracts and structures spreadsheet data to automate manually dependent data tasks and the business processes that rely on them.

 

Data arriving in spreadsheets or financial documents, like invoices and policy schedules, do not follow uniform formats. While traditional LLMs are effective at identifying information, they struggle with multi-thousand-row files due to context window limits, often producing unpredictable outputs that require extensive manual cleanup.

 

Fisent’s new Tabulate function solves this challenge by leveraging LLMs to embed data transformation logic directly into the extraction workflow. This ensures that fragmented information is converted into clean, standardized data types, without requiring extensive manual post-processing or the use of middleware.

 

“Given the ubiquity of large spreadsheets, Tabulate is a major milestone in our mission to transform unstructured information into high-quality, usable data for enterprise process automation,” explains Adrian Murray, Founder and CEO of Fisent. “By aligning AI reasoning with high-scale transformation, we are giving enterprises the power to standardize even the most complex spreadsheets for automated workflows, critical reporting, and accurate analytics.”

 

Key features of Tabulate include:

 

• Search and Identification: Identifies correct tables, headers, and table boundaries, even in spreadsheets with multiple tables and inconsistent naming, layout, and formatting.
• System Readiness: Automatically normalizes inconsistent formats to ensure downstream systems receive clean standardized data (e.g., converting January 15, 2026 and 01/15/26 into a single standard).
• Cost Efficiency: Drastically reduces token usage and operational costs for standard data cleaning tasks like date parsing or numeric cleanup by avoiding more expensive LLM inference. 
• Speed and Determinism: By utilizing direct transformation operations, processing is significantly faster and results are significantly more deterministic. 
• Automated Sanitization: Removes formatting, symbols, and artifacts from extracted tables to ensure data integrity across tasks and departments.

 

The Tabulate capability is already in production to solve critical bottlenecks for Fisent customers doing insurance underwriting and commercial lending. Additionally, Fisent customers in financial services are using the capability to align with enterprise data standards, ensuring sanitized data is ready for financial crime and risk management reporting in cloud data warehouses such as Snowflake.

 

About Fisent

Fisent turns unstructured enterprise content into automated outcomes. Fisent BizAI is a Agentic AI software solution that reliably understands and processes any content within complex enterprise workflows. By leveraging the power of GenAI models, Fisent’s Applied GenAI Process Automation solution enables process automation of time-consuming repetitive tasks. It is production-proven with Fortune 500 customers including those in highly regulated industries such as banking, insurance, and wealth management.  For more information, please visit: www.fisent.com.

 

Media Contact

Mark Tordik
Broadpath (PR for Fisent)
215-644-6502
mtordik@broadpathpr.com

Customers Standardize on Fisent BizAI to Automate Unstructured Content Processing Across the Enterprise

TORONTO (January 22, 2026) – Fisent Technologies, the leader in Applied GenAI Process Automation, reported exceptional progress in 2025 establishing itself as the enterprise standard for turning unstructured enterprise content into automated outcomes.

The company generated 206% year-over-year total revenue growth and 365% growth in licensing revenue. This expansion was underpinned by the deployment of Fisent BizAI with new and existing customers for additional use cases throughout the enterprise. On average, Fisent customers are currently running more than three implementations of Fisent BizAI, all with plans for more deployments in the year ahead. Customer enthusiasm for the Fisent solution is evidenced by a Net Revenue Retention (NRR) of 173% in 2025 and zero customer churn over the past three years.

Fisent’s performance in 2025 demonstrated a powerful combination of growth at scale, market traction, and operational efficiency, with the company close to doubling its global team. The company continued its product leadership in the category with the release of Fisent’s agentic “Actions Framework,” the addition of self-serve configuration through the BizAI Studio, and deepened content-processing capabilities. This was supported by the successful completion of $2 million in seed funding from industry leaders such as Pegasystems and Cloudberry Ventures.

“2025 was the year Applied GenAI Process Automation became an imperative,” explains Adrian Murray, Founder and CEO of Fisent. “As compared to the challenges with testing and trialing AI agents today, our customers are in production with Fisent BizAI implementations operating at scale across many use cases. Unlike AI applications that simply process data, we are transforming unstructured enterprise content to eradicate bottlenecks and unlock valuable enterprise outcomes. And we’re just getting started.”

Additional milestones achieved by Fisent in 2025 include:

Customer Deployments Across the Enterprise

• Serving customers across banking, lending, wealth management, and insurance industries that generate over $30 billion in annual revenue
• On average, customers have at least 3 Fisent BizAI use cases in production
• 90% of customers brought at least 1 new use case into production in 2025
• All existing customers have identified additional use cases to be delivered in 2026
• Deployments automate outcomes across enterprise functions such as operations, finance, customer service, sales, legal and compliance

Product Innovation and Security

• Launched the new Fisent BizAI Studio, providing Fisent BizAI customers with a self-service environment and real-time visibility into use case performance.
• Introduced BizAI Actions, a suite of specialized capabilities that work in concert to transform unstructured data into automated outcomes.
• Built a confidence rating capability that uses multiple techniques to determine predictive confidence, allowing organizations to automate repetitive expert decision-making with the same rigor and auditability as human-led processes.
• Enhanced its GenAI Efficacy Framework (GEF) to augment the testing and analysis of our customers’ use cases pre-and post-production.
• Completed comprehensive penetration testing and a 2025 SOC 2 Type 2 audit with an expanded scope, ensuring Fisent BizAI meets the highest security and compliance standards for regulated industries.
• Deepened content processing and model evaluation capabilities strengthened the scalability and reliability of the platform.

Notable Customer Successes in 2025

• Maintained momentum in financial services as AEGIS London, CMG Financial, one of the world’s largest wealth management firms, and multiple prominent banks selected Fisent BizAI to automate complex, human-dependent tasks.
• In manufacturing, Westinghouse Electric implemented Fisent BizAI in 2025 to streamline parts and equipment fulfillment for nuclear plants.

Industry Leadership and Recognition

• Recognized as one of the 2025 KMWorld 100 Companies that Matter Most in Knowledge Management and named to the publication’s 2025 KMWorld AI 100 list.
• Named LaunchPad “Impact Award” winner at PegaWorld 2025 for delivering the most significant and measurable business value in enterprise automation.
• Profiled in a research report by industry analyst firm Deep Analysis for its innovative approach to applying AI to process automation and included in industry reports from IDC and Celent.
• Featured in prominent industry press for its role in advancing AI-driven automation; publications include Forbes, Fortune, ZDNET, FinTech Futures, Insurance Innovation Reporter, and Finextra.

In 2026, Fisent will continue to expand its footprint through the conversion of its healthy pipeline of Fortune 500 companies, of which many will be leveraging Fisent BizAI as an enterprise solution. For many of these organizations, unstructured content processing represents the last mile of automation, leading to tens of millions of dollars in value unlock. By delivering high-precision results and seamless integration with legacy infrastructure, Fisent ensures companies can continue moving beyond AI experimentation and into full-scale production to unlock meaningful business outcomes.

About Fisent

Fisent turns unstructured enterprise content into automated outcomes. Fisent BizAI is a zero-retention agentic software solution that reliably understands and processes any content within complex enterprise workflows. By leveraging the power of GenAI models, Fisent’s Applied GenAI Process Automation solution enables process automation of time-consuming repetitive tasks. It is production-proven with Fortune 500 customers including those in highly regulated industries such as banking, insurance, and wealth management.  For more information, please visit: www.fisent.com.

Media Contact

Mark Tordik
Broadpath (PR for Fisent)
215-644-6502
mtordik@broadpathpr.com

Leading Mortgage Lender to Automate Key Underwriting and Processing Workflows, Speeding Efficiency and Enhancing Borrower Experience

TORONTO (October 7, 2025) – Fisent Technologies, a pioneer in Applied GenAI Process Automation, announced that CMG Financial, a nationally recognized mortgage lender that specializes in home purchase and refinance needs, selected Fisent BizAI to automate its critical underwriting and processing workflows. Key mortgage origination processes will be streamlined and accelerated by Fisent’s solution, resulting in significant operational improvements for CMG Financial.

For most in the mortgage sector, a high volume of unstructured data creates significant challenges to business efficiency. The complexity of intricate loan agreements, coupled with manual processing, produces bottlenecks that can delay approvals. It also requires highly skilled underwriters to dedicate considerable time to routine data extraction, limiting their ability to focus on more valuable loan approval processes and client relationships.

“We sought a solution that could seamlessly interpret and transform the vast array of documents we handle daily,” explained Mark Hansen, SVP, Product at CMG Financial. “Fisent’s BizAI platform has proven its ability to rapidly understand and process diverse document formats, immediately delivering actionable data back to us. This automation empowers CMG Financial to enhance efficiency and make better, data-driven decisions with unprecedented speed.”

“Fisent BizAI is being applied to transform all types of business processes including those associated with mortgage origination,” said Adrian Murray, Founder and CEO of Fisent. “Proven by these use cases, our BizAI platform empowers lenders like CMG Financial to automate manual processes, improve accuracy, and gain a significant competitive advantage. Our work with CMG Financial showcases the benefits of harnessing LLMs to eliminate manual steps in the mortgage industry, and we continue to explore where we can similarly advance other areas of their operations.”

The decision to select Fisent reflects CMG Financial’s proactive approach to testing leading-edge, GenAI-powered technology. “At CMG Financial, we are committed to applying technologies that create competitive advantage and enhance client and employee experiences,” said Paul Akinmade, Chief Strategy Officer at CMG Financial. “Fisent is helping us establish efficiencies in mortgage processing workflows that drive down our cost to produce.”

CMG Financial is a well-capitalized mortgage lender founded in 1993 that makes its products and services available to the market through three distinct origination channels: retail lending, wholesale lending, and correspondent lending. The company is consistently recognized as a top-producing lender and top mortgage employer, and it prides itself on helping clients achieve the dream of homeownership through product innovation and streamlined servicing.

About Fisent

Fisent Technologies is revolutionizing how business is performed by utilizing GenAI to power intelligent actions that enable the automation of common enterprise business processes. By creating a bridge between the enterprise application layer and the rapidly evolving ecosystem of Large Language Models, Fisent’s Applied GenAI Process Automation solution, BizAI, enables process automation of time-consuming repetitive tasks such as complex contract analysis, new customer onboarding, customer request resolution, and purchase order fulfillment. By combining the power of new technologies and its industry expertise, Fisent creates solutions that are fast, efficient, and cost-effective for customers of all sizes, helping them to achieve their desired business outcomes. For more information, please visit: www.fisent.com.

Media Contact

Mark Tordik
Broadpath (PR for Fisent)
215-644-6502
mtordik@broadpathpr.com

Fisent’s BizAI Unlocks New Levels of Trust and Efficiency in GenAI-Powered Processes

TORONTO (August 12, 2025) – Fisent Technologies, a pioneer in Applied GenAI Process Automation, has added a confidence rating capability to the Fisent BizAI solution. This new feature provides new insights to businesses using GenAI to automate repetitive decision-making and review processes.

Unlike typical GenAI confidence metrics that focus on internal model certainty, Fisent’s approach leverages multiple techniques to assess confidence, which are prioritized for efficacy depending on the customer use case. One of the primary approaches utilizes multi-model similarity to determine a confidence rating for process outcomes. If multiple LLMs agree with the base model’s outcome, confidence is high. If there’s a lack of consensus between models, confidence rating is low, signaling organizations should take additional measures such as human review to ensure decisions are accurate and complete.  Based on the process being automated, the confidence rating is tuned to minimize the risk of costly false negatives, without creating a productivity drag produced by reviewing excessive false positives.

“GenAI models generally lack a mechanism to indicate their own reliability,” said Adrian Murray, Founder and CEO of Fisent. “Our confidence rating capability solves this by providing a clear, intuitive way for businesses to identify what decisions should be triaged for human intervention. It’s about evaluating GenAI outcomes with the same rigor you’d apply to human work, but at a speed and scale not possible with traditional methods.”

Key features of the Fisent BizAI confidence rating capability include:

Machine learning models inherently provide a confidence score, indicating the likelihood of a classification or prediction being correct. However, GenAI models, while powerful enough to generate complex outputs, typically lack this crucial self-assessment, presenting all answers with an unflagging certainty, even when they may be incorrect.

Fisent’s new confidence rating capability for BizAI is now available and has proven particularly valuable in complex document processing scenarios such as information identification and analysis of mortgage contracts, insurance claims, and legal documents, where the cost and impact of errors are significant.

About Fisent

Fisent Technologies is revolutionizing how business is performed by utilizing GenAI to power intelligent actions that enable the automation of common enterprise business processes. By creating a bridge between the enterprise application layer and the rapidly evolving ecosystem of Large Language Models, Fisent’s Applied GenAI Process Automation solution, BizAI, enables process automation of time-consuming repetitive tasks such as complex contract analysis, new customer onboarding, customer request resolution, and purchase order fulfillment. By combining the power of new technologies and its industry expertise, Fisent creates solutions that are fast, efficient, and cost-effective for customers of all sizes, helping them to achieve their desired business outcomes. For more information, please visit: www.fisent.com.

Media Contact

Mark Tordik
Broadpath (PR for Fisent)
215-644-6502
mtordik@broadpathpr.com

Intelligent GenAI Actions Streamline How Innumerable Human-Dependent Business Tasks Can Be Automated

TORONTO (June 10, 2025) – Fisent Technologies, a pioneer in Applied GenAI Process Automation, enhanced its BizAI solution with the introduction of BizAI Actions, a comprehensive set of intelligent GenAI-powered functions designed to simulate and automate human-dependent tasks. BizAI Actions provide organizations with a library of intelligent capabilities that can split, classify, extract, verify, and analyze information from any format, quickly automating countless repetitive business processes that otherwise slow the pace of business.

The enhanced Fisent BizAI solution includes the following five core Actions that can be easily orchestrated to automate business tasks that would typically absorb valuable human time and talent:

“Actions demonstrate Fisent’s commitment to making a product that can easily apply GenAI to process automation across a variety of use cases and industries,” explained Adrian Murray, Founder and CEO of Fisent. “By creating these modular, intelligent functions, we’re empowering organizations to quickly automate complex process workflows across any division of the company.”

Fisent BizAI customers appreciate the solution’s model optionality which allows them to leverage and easily switch to any of the public or proprietary LLMs available today. Depending on the Actions leveraged in a given use case, companies may find one model works best for their purposes than another or that a new model offers novel benefits applicable to their use case. To optimize business outcomes, organizations can leverage Fisent’s GenAI Efficacy Framework (GEF) to identify the most effective model for a use case based on a holistic view of key metrics like accuracy, speed, cost, and consistency.

About Fisent

Fisent Technologies is revolutionizing how business is performed by utilizing GenAI to power intelligent actions that enable the automation of common enterprise business processes. By creating a bridge between the enterprise application layer and the rapidly evolving ecosystem of Large Language Models, Fisent’s Applied GenAI Process Automation solution, BizAI, enables process automation of time-consuming, repetitive, and human-dependent tasks such as complex contract analysis, new customer onboarding, customer request resolution, and purchase order fulfillment. By combining the power of new technologies and its industry expertise, Fisent creates solutions that are fast, efficient, and cost-effective for customers of all sizes, helping them to quickly and easily achieve their desired business outcomes. For more information, please visit: www.fisent.com.

Media Contact

Mark Tordik
Broadpath (PR for Fisent)
215-644-6502
mtordik@broadpathpr.com

Leading Commercial Insurance Provider to Streamline Underwriting and Policy Management by Leveraging Fisent’s GenAI-Enabled Solution, BizAI

TORONTO (March 18, 2025) – Fisent Technologies, a pioneer in Applied GenAI Process Automation, announced that AEGIS London has selected the Fisent BizAI solution to automate key underwriting and policy administration workflows. By harnessing the power of GenAI, AEGIS London is streamlining multiple manual underwriting and policy administration processes.

As one of the top-performing syndicates in the Lloyd’s of London insurance market, AEGIS London has long faced the challenge of ingesting, analyzing, and responding to information that comes to them in varying structures and diverse formats. For example, a constant flow of submissions from insurance brokers across its network requesting policy adjustments that potentially impact exposure or premiums have historically required manual processing. This labor-intensive work, often involving underwriters and other highly skilled personnel, diverts valuable time from their core responsibilities like underwriting new business and advising high-value customers. Before Fisent, AEGIS London relied heavily on knowledge process outsourcing (KPO) services which introduced unnecessary risk and complexity.

“We wanted to more efficiently triage, rationalize, and activate a wide variety of incoming data. Fisent BizAI was quickly able to begin processing the multitudes of structures, languages, and formats we must manage and seamlessly deliver actionable data into our enterprise workflow,” explained Roger Misra, Change Leader at AEGIS London. “Fisent is a game-changer for us. With BizAI, we are reaping the cost and speed benefits of automating content management while also improving how we use data to drive more timely and informed business decisions.”

Unlike traditional OCR and IDP technologies that require training on specific input formats while struggling with variations or exceptions, Fisent’s BizAI taps LLMs to help it natively understand and extract information from any source and convey that data in the manner and format that works best for established enterprise systems and processes. This capability is crucial for information-reliant organizations like AEGIS London, where even small deviations in data presentation can cause processing delays and operational risk.

AEGIS London is exploring additional BizAI use cases to automate other challenging areas of its business.

“We’re incredibly impressed to see how AEGIS London has leveraged our BizAI solution to automate time-consuming, repetitive tasks,” said Adrian Murray, Founder and CEO of Fisent. “We’re confident that AEGIS London will quickly realize the full potential of our solution across many enterprise workflows driving significant cost reductions and freeing up their valuable underwriters to focus on strategic and meaningful work.”

AEGIS London operates Lloyd’s Syndicate 1225 and comprises the UK-based subsidiaries of AEGIS (Associated Electric & Gas Insurance Services Limited), a mutual insurance company that serves the needs of the North American energy industry. From its origins in 1999, AEGIS London has become a top quartile diversified Lloyd’s syndicate, leading and participating in a wide range of business classes with a talented team of over 230 people.

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About Fisent

Fisent Technologies is revolutionizing how business is performed by utilizing GenAI to power intelligent actions that enable the automation of common enterprise business processes. By creating a bridge between the enterprise application layer and the rapidly evolving ecosystem of Large Language Models, Fisent’s Applied GenAI Process Automation solution, BizAI, enables process automation of time-consuming repetitive tasks such as complex contract analysis, new customer onboarding, customer request resolution, and purchase order fulfillment. By combining the power of new technologies and its industry expertise, Fisent creates solutions that are fast, efficient, and cost-effective for customers of all sizes, helping them to achieve their desired business outcomes. For more information, please visit: www.fisent.com.

Media Contact

Mark Tordik
Broadpath (PR for Fisent)
215-644-6502
mtordik@broadpathpr.com

Fisent’s BizAI Recognized as a Pioneering Solution for Applied GenAI Process Automation

TORONTO (March 10, 2025) – Fisent Technologies, a pioneer in Applied GenAI Process Automation, was named to the KMWorld 100 Companies That Matter in Knowledge Management 2025 list. This annual list, published by KMWorld Magazine, recognizes organizations that are at the forefront of innovation and excellence in knowledge management (KM).

Fisent was recognized by KMWorld Magazine for its Applied GenAI Process Automation solution, BizAI, which enables automation of time-consuming repetitive tasks through the application of GenAI. By integrating easily with existing enterprise systems, Fisent significantly improves back-office efficiency and quickly generates measurable business value. BizAI minimizes manual data interpretation, enabling enterprises to quickly realize gains in efficiency, cost reduction, accuracy, and overall business performance.

“As organizations look for sound ways to immediately benefit from AI, Fisent’s inclusion in KMWorld’s top 100 list validates our thoughtful approach to integrating LLMs with enterprise systems to drive GenAI-powered automation of business processes,” stated Adrian Murray, Founder and CEO of Fisent. “Every day, we see our customers cutting costs while gaining top line business benefits by leveraging GenAI to automate human-dependent tasks.”

Fisent’s BizAI seamlessly integrates flexible data processing with stringent security protocols. It handles diverse content types—unstructured, multi-language, and multimodal—while its ‘zero retention’ architecture ensures data privacy by preventing persistent storage of sensitive information.

“In these turbulent times, the ability of knowledge management companies to grow, adapt, change, and evolve is a testament to the value of KM within organizations large and small,” explained Marydee Ojala, KMWorld Editor-In-Chief. “Business transformation continues at a rapid pace, fueled by improved access to vital information and the concomitant use of knowledge to drive new insights that affect productivity, customer relationships, and employee satisfaction. This annual designation highlights companies important in the KM ecosphere!”

With more than 25 years of market coverage experience serving both technology professionals and executive management, KMWorld is the premier resource for actionable advice and real direction on solutions and strategies in knowledge, content, document, and information management today.

For the full list of 100 Companies That Matter in Knowledge Management, please visit www.kmworld.com.

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About Fisent

Fisent Technologies is revolutionizing how business is performed by utilizing GenAI to power intelligent actions that enable the automation of common enterprise business processes. By creating a bridge between the enterprise application layer and the rapidly evolving ecosystem of Large Language Models, Fisent’s Applied GenAI Process Automation solution, BizAI, enables process automation of time-consuming repetitive tasks such as complex contract analysis, new customer onboarding, customer request resolution, and purchase order fulfillment. By combining the power of new technologies and its industry expertise, Fisent creates solutions that are fast, efficient, and cost-effective for customers of all sizes, helping them to achieve their desired business outcomes. For more information, please visit: www.fisent.com.

Media Contact

Mark Tordik
Broadpath (PR for Fisent)
215-644-6502
mtordik@broadpathpr.com

Fisent BizAI Adoption and Expansion of Capabilities Fueled by Customer Enthusiasm and Increased Adoption Among Existing Customers

TORONTO (January 29, 2025) – Fisent Technologies, a pioneer in Applied GenAI Process Automation, led the category with innovative product enhancements and enjoyed significant growth in 2024. The company experienced accelerated customer acquisition and growth of existing accounts, solidifying its position as a solution that enterprises are relying upon to harness GenAI for process automation.

Fisent’s BizAI solution enables automation of repetitive business tasks through the application of GenAI. Easily integrated with enterprise systems, Fisent dramatically increases back-office efficiencies by reducing the manual work associated with human interpretation of different types of data and content. In a matter of weeks, enterprises can deploy BizAI to realize increased efficiency, reduced costs, improved accuracy, and improved business outcomes.

“In 2024, Fisent delivered on its promise of innovative, practical GenAI-enabled process automation,” said Adrian Murray, Founder and CEO of Fisent. “Our BizAI platform empowers businesses to evaluate and select the best LLMs for their specific requirements, at the use case level, driving not just cost savings but meaningful business value. We will continue to innovate with BizAI this year, providing enterprises with the tools and flexibility they need to quickly harness the full potential of GenAI for process automation and drive demonstrable business improvements.”

Key milestones contributing to the company’s success in 2024 include:

• New Enterprise Customer Adoption. By the close of 2024, Fisent had grown its customer base by 200%. Multiple multi-billion-dollar customers, including those in regulated industries such as financial services and insurance, are leveraging Fisent’s BizAI solution to successfully digitize and automate business processes.
• Expansion with Existing Customers. Fisent’s existing customers have, on average, three to six additional use cases planned for BizAI in the year ahead.
• Strategic Investment. Fisent secured funding from investors (including Pegasystems and Sand Dollar Capital) to accelerate the growth and availability of its BizAI solution.
• Full Model Optionality. Fisent announced BizAI as the first Applied GenAI Process Automation solution with full model optionality, allowing enterprises to efficiently switch between different large language models (LLMs) based on changing requirements and to capitalize on the continuous advancements of GenAI.
• GenAI Efficacy Framework. Fisent launched its GenAI Efficacy Framework (GEF), a data-driven tool within its BizAI solution that allows enterprises to evaluate and select the best-fit LLMs for specific business process automation use cases based on prioritized attributes like accuracy, speed, cost, and consistency, enabling optimized GenAI implementations and demonstrable ROI.
• SOC 2 Type 2 Compliance. Fisent achieved SOC 2 Type 2 certification, validating its secure controls and processes for its BizAI solution.
• Industry Analyst Recognition. Fisent was named an HFS Research Hot Tech Vendor, and recognized by ISG Research as a “provider to watch” in the Process Discovery and Mining market. Research reports by S&P Global Market Intelligence/451 Research and The Futurum Group further spotlighted Fisent’s innovative yet practicable approach.

Looking ahead, Fisent is focused on expanding the capabilities of its BizAI platform and continuing to drive adoption across a wider range of use cases and industries.

About Fisent

Fisent Technologies is revolutionizing how business is performed by utilizing GenAI to power intelligent actions that enable the automation of common enterprise business processes. By creating a bridge between the enterprise application layer and the rapidly evolving ecosystem of Large Language Models, Fisent’s Applied GenAI Process Automation solution, BizAI, enables process automation of time-consuming repetitive tasks such as complex contract analysis, new customer onboarding, customer request resolution, and purchase order fulfillment. By combining the power of new technologies and its industry expertise, Fisent creates solutions that are fast, efficient, and cost-effective for customers of all sizes, helping them to achieve their desired business outcomes. For more information, please visit: www.fisent.com.

Media Contact

Mark Tordik
Broadpath (PR for Fisent)
215-644-6502
mtordik@broadpathpr.com

SOC 2 Type 2 Certification Reinforces Fisent’s Dedication to Secure and Reliable Service Delivery

TORONTO (January 9, 2025) – Fisent Technologies, a pioneer in Applied GenAI Process Automation, has successfully completed its Systems and Organizational Control (SOC) 2 Type 2 examination. SOC 2 reports are focused on an organization’s internal controls designed to meet its service commitments and system requirements based on the security, availability, confidentiality, processing integrity and privacy criteria, as established by the American Institute of Certified Public Accountants (AICPA).

“Our SOC 2 report provides a thorough review of our controls, especially as it relates to our BizAI product. We are pleased that the results validate our commitment to maintaining the highest security standards, ensuring our customers can confidently leverage the power of GenAI process automation in a secure environment,” said Adrian Murray, Founder and CEO of Fisent.  “Given the critical role of privacy and security in our customers’ businesses, Fisent is committed to the safe and secure processing of all customer information.”

The examination was conducted by Dansa D’Arata Soucia LLP, a leading public accounting firm. In doing so, Fisent maintains its adherence to one of the most stringent, industry-accepted compliance frameworks for service organizations and provides additional assurance to its clients, through an independent auditor, that its business process, information technology and risk management controls are properly designed and operating as intended.

The official auditors’ report provides a thorough review of Fisent’s internal controls, policies, and processes for BizAI, the company’s GenAI Process Automation solution. It also reviews Fisent’s processes relating to risk management and subservice (vendor) due diligence, as well as the company’s entire IT infrastructure, software development life cycle, change management, logical security, network security, physical and environmental security, and computer operations.

If you are interested in learning more about Fisent’s SOC 2 compliance, please visit https://fisent.com/trust-security.

About Fisent

Fisent Technologies is revolutionizing how business is performed by enabling the utilization of GenAI modelsfor the automation of common business processes. By creating a bridge between the enterprise application layer and the rapidly evolving ecosystem of both proprietary and publicly available GenAI models, Fisent’s Applied GenAI Process Automation solution, BizAI, enables process automation of time-consuming repetitive tasks such as contract reviews, new customer onboarding, and order processing. By combining the power of new technologies and its industry expertise, Fisent creates solutions that are fast, efficient, and cost-effective for customers of all sizes, helping them to achieve their desired business outcomes. For more information, please visit: www.fisent.com.

Media Contact

Mark Tordik
Broadpath (PR for Fisent)
215-644-6502
mtordik@broadpathpr.com