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Use Cases

BizAI is production-proven amongst Fortune 500 customers in highly regulated industries.

Fisent turns unstructured enterprise content into automated outcomes. BizAI is an Agentic AI software solution that reliably understands and processes any content within complex enterprise workflows. 

Lending
Banking
Insurance
Wealth Management

Purchase Order Management & Automation

Connection’s teams manually validated 60,000+ sales orders against customer POs, verifying specs, pricing, approvals, and SLAs.

New Account Onboarding Automation

Business account onboarding is significantly more complex than consumer onboarding due to entity structure, regulatory obligations, and multi-party authorization.

Customer Data Ingestion & Core Systems Integration

After acquiring CIBC FirstCaribbean customers, Aruba Bank faced a surge of paper-based files, loan, and collateral documents.

Customer Complaints Intake Automation

Complaints arrive via email, scans, handwritten notes, and mail, requiring manual review, categorization, and routing to the correct team.

Check Fraud Affidavit & Claims Processing

Check fraud remains a major operational burden for banks: 63% of organizations report being impacted by check fraud, and physical checks are the most targeted payment method.

Additional Use Cases